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Privacy Policy

Last updated: 17 March 2026

1. Introduction

This Privacy Policy explains how Pilots Directory collects, uses, and protects personal data in accordance with the UK GDPR and Data Protection Act 2018.

2. Data We Collect

2.1 Information You Provide

  • Email address
  • Phone number (optional)
  • Account login details

2.2 Automatically Collected Data

  • IP address
  • Browser type and device information
  • Pages visited and usage data
  • Cookies (see Section 8)

3. How We Use Your Data

We process personal data to:

  • Provide and manage listings
  • Respond to enquiries
  • Improve the Site
  • Send service-related communications
  • Prevent fraud and misuse

4. Legal Basis for Processing

We rely on:

  • Contract — to provide services you request
  • Legitimate interests — to operate and improve the directory
  • Legal obligations — compliance with UK law
  • Consent — for marketing communications (if applicable)

5. Sharing Your Data

We may share data with:

  • Service providers (hosting, analytics, payment processors)
  • Legal authorities if required by law
  • Prospective buyers if the business is sold

We do not sell personal data.

6. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain personal data only as long as necessary for:

  • Account management
  • Legal compliance
  • Dispute resolution

You may request deletion at any time.

8. Cookies

We use cookies to:

  • Maintain sessions
  • Analyse traffic
  • Improve functionality

You can control cookies via browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request erasure
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at: support@pilotsdirectory.com

10. Security

We implement appropriate technical and organisational measures to protect data. However, no system is completely secure.

11. Children's Privacy

Our Site is not intended for users under 18.

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

13. Contact

If you have any questions about this Privacy Policy, please contact us at: support@pilotsdirectory.com